Terms of Business Letter for Eastlake & Beachell
Limited
Eastlake & Beachell Limited is authorised to conduct
investment business under the Financial Services & Markets Act 2000
and is regulated by the Financial Services Authority.
Eastlake & Beachell Limited is an independent adviser and will act
on your behalf in advising you on life assurance, pensions and investments
from different companies.
Investment Services
Eastlake & Beachell Limited is permitted to arrange (bring
about) deals in investments and advice on investments. The particular
investment types relate to life assurance, pensions, investments in authorised
collective investment schemes, Unit Trust PEPs and ISAs.
With regard to investments which we have arranged for you, these will
not be kept under review but we will advise you upon your request. However,
we may contact you in the future by means of an unsolicited promotion
should we wish to contact you to discuss the relative merits of an investment
or service which we feel may be of interest to you.
Eastlake & Beachell Limited does not handle clients’ money.
We never accept a cheque made out to us (unless it is a cheque in settlement
of charges or disbursements for which we have sent you an invoice) or
handle cash.
Material Investments
Eastlake & Beachell Limited offers independent advice, but
occasions can arise where we or one of our other clients will have some
form of interest in business being transacted for you. If this happens
or we become aware that our interests or those of one of our other clients
conflict with your interests, we will write to you and obtain your consent
before we carry out your instructions, and detail the steps we will take
to ensure fair treatment.
Termination of Authority
You or we, may terminate our authority to act on your behalf at
any time, without penalty. Notice of this termination must be given in
writing and will take effect from the date of receipt. Termination is
without prejudice to any transactions already initiated which will be
completed according to these terms of business unless otherwise agreed
in writing. You will be liable to pay for any transactions made prior
to termination and any fees which may be outstanding.
Investors Financial Services Compensation Scheme
If you make a valid claim against Eastlake & Beachell Limited
in respect of the investments we arrange for you and we are unable to
meet our liabilities in full, you may be entitled to redress from the
Investors Compensation Scheme, details of the cover provided by the Investors
Compensation Scheme are given in a leaflet which we will send you at your
request. Further information is available from the Financial Services
Authority and the Investors Compensation Scheme.
Complaints
If you should have any complaint about the advice you receive
or a product you have bought please write to J G Beachell at Eastlake
& Beachell Limited at The Crescent, King Street, Leicester, LE1 6RX,
telephone 0116 255 0226. If following our subsequent investigation and
response you are still not satisfied you may contact the Financial Ombudsman
Service. Full details are contained within our internal complaints procedure,
which is available to you on request at any time.
Right to Withdraw
In the case of a non packaged product ISA or PEP recommended we
will inform you in writing of any right to withdraw or cancel you may
have or, if it is the case, we will inform you in writing that no such
rights will apply.
Clients Risk
You are advised that because investments can fall as well as rise,
you may not get back the full amount invested. Past performance is not
necessarily a guide to future performance.
Disclosure Of Clients Personal Data
Where investment business services are provided to Eastlake &
Beachell Limited by third parties then circumstances may arise which warrant
the disclosure of more than just your basic contact details. On these
occasions such as processing business, and obtaining compliance and regulatory
advice you agree that personal information held by Eastlake & Beachell
Limited may be disclosed on a confidential basis, and in accordance with
the Data Protection Act 1998, to such third parties. You agree that this
information may be transferred electronically, e.g. email. You also agree
that ourselves or any such third party may contact you in future by any
means of communication which we consider appropriate at the time.
You also agree that we or any such company may contact you in future
by any means of communication which we consider appropriate at the time.
Payment For Services
We normally derive our income from commission paid to us by life
assurance companies and the operators of We normally derive our income
from commission paid to us by life assurance companies and the operators
of collective investment schemes through which investments are made. We
shall tell you the amount of commission payable to us on any such investment.
If we receive a commission or other form of benefit from the issuer of
a security or from another intermediary, we will inform you, but we will
not tell you its amount unless you ask us to do so.
Alternatively, if you or we propose to operate on a fee basis, we will
agree its basis, frequency and method with you in writing before we carry
out any chargeable work. Should we receive commission from any third party
in relation to transactions arranged for you, we will offset the amount
received against any fees due.
Accounting To You
Unless in exceptional circumstances, we will confirm to you in
writing the basis or our reason for recommending the transaction executed
on your behalf.
We will also make arrangements for all your investments to be Regulated
in your name unless you first instruct us otherwise in writing. We will
forward to you all documents showing ownership of your investments as
soon as practicable after we receive them; where a number of documents
relating to a series of transactions is involved, we will normally hold
each document until the series is complete and then forward them to you.
Investment Objectives & Restrictions
Following the issue of this letter any subsequent advice or recommendation
offered to you will be based on your stated investment objectives, acceptable
level of risk and any restrictions you wish to place on the type of investments
or policies you are willing to consider. Details of your stated investment
objectives will be included in the suitability letter we will issue to
you to confirm our recommendation. Unless confirmed in writing, to the
contrary, we will assume that you do not wish to place any restrictions
on the advice we give you.
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